About Us

At Big Drop Packz Dispensary, we’re more than just a vape shop – we’re your trusted partners in the world of vapor technology. Our mission is built on three core principles: quality, innovation, and customer satisfaction. Whether you’re exploring the world of vaping for the first time or seeking to upgrade your existing setup, our expert team is dedicated to helping you find the perfect device for your journey.

Our Story

Founded by passionate vape enthusiasts, Big Drop Packz Dispensary emerged from a vision to revolutionize the American vape market. We noticed a gap between what customers wanted and what was available – authentic products, honest pricing, and genuine expertise. Today, we pride ourselves on being one of the most respected names in the industry, serving thousands of satisfied customers across the United States.

What Sets Us Apart

Our commitment to quality assurance sets us apart in the industry. Every product that enters our inventory undergoes rigorous testing and inspection, ensuring that each device meets our exceptionally high standards. From checking the integrity of seals to verifying the authenticity of components, we guarantee that every item leaving our facility is perfect and ready for use.

Our expert support team is comprised of passionate vape enthusiasts who genuinely understand the products they recommend. Unlike automated systems or scripted responses, our specialists can engage in meaningful conversations about your specific needs, preferences, and concerns. Whether you’re seeking advice on choosing the right device, troubleshooting an issue, or learning about new products, you’ll receive personalized guidance from someone who shares your passion for vaping.

We pride ourselves on our lightning-fast shipping system, designed to get your products to you quickly and efficiently. Orders placed before 3 PM EST ship the same day, ensuring minimal delay between purchase and delivery. Our strategic partnerships with leading carriers enable us to offer reliable tracking and consistent delivery times, keeping you informed every step of the way.

Our price match guarantee reflects our dedication to fair pricing and customer satisfaction. If you find an identical product at a lower price from an authorized retailer, we’ll match that price immediately. This commitment means you can shop with confidence, knowing you’re getting the best possible deal without sacrificing quality or service.

Security is paramount in our business model. Every transaction is protected by advanced SSL encryption technology, safeguarding your personal and payment information. Our secure checkout process ensures that sensitive data remains confidential throughout the entire purchasing experience, giving you peace of mind with every order.

We stand behind every product we sell with a comprehensive 30-day warranty program. This protection gives you complete confidence in your purchase, knowing that you’re covered against manufacturing defects or performance issues. Our warranty demonstrates our unwavering commitment to quality and customer satisfaction.